About Us

At WHAT we help you choose from the best performing hearing aids from various manufacturers and use our expert fitting process to get you the best sound possible.


We are accredited by the government hearing services (HSP) and Audiology Australia.

Your Own Audiologist

You see the same highly experienced Audiologist each time, and receive personal and caring service.

Highest Standards

As accredited audiology clinic, we adhere to strict standards of conduct and performance.

Expert Fitting

We are also experts at fitting hearing aids for your optimal hearing benefit.

Damian O'Connor

Damian O'Connor

Principal Audiologist

Damian is a University trained accredited Audiologist (as compared to Audiometrists). He brings a wealth of experience direct to you. Completing Audiology at the University of Melbourne in 1989, Damian has been one of the head training Audiologists for the top 3 hearing aid manufacturers in Australia. He also worked as an adult and paediatric Audiologist for the Australian government hearing services.

What Clients Are Saying...

"For many years now I have suffered from deafness. I have tried about six different hearing aids and none of them has been successful. However, in August 2013, I purchased a set of hearing aids from a company trading as WHAT at Lane Cove. These hearing aids are much better than any of the others that I have tried. They can be adjusted in an instant by simply pressing the aid in the right year for increasing the volume or pressing the aid in the left ear for decreasing the volume. A simple quick discrete touch of the aid is all that is needed adjusts the aid. I feel very confident that you will experience the joy that I have had in using these hearing aids."
Bill Cape, NS

"Having been a patient of WHAT Hearing Centre for 11 years and being fitted with 2 excellent hearing aids; my degenerative deafness caused by Malaria reached a point where I needed a Cochlear Implant. Throughout all of my experiences, Damian and his team have been outstanding in their care, advice and professionality. Now I have my first Cochlear Implant and can hear better than I have for 2 decades! It's like a new phase of life handed to me. Without Damian's thoroughness and incredible knowledge & help, I doubt I would have taken the journey to where I am today. Sincere thanks and my family thanks you too for enabling their Dad/Grandad/partner to communicate fully once again!"
Andrew McCourt, LIndfield NSW

"It has been amazing the difference these hearing aids have made. I'm hearing things clearer now that I didn't hear before. Excellent service. Friendly professional staff."
N. Cannon, NSW

"The staff. I love the two pleasant ladies at the front desk. We talk like we are family. And for you Damian to come out to our house since my husband is quite sick has been so appreciated. A very pleasant experience. Also the hearing aids fit comfortably and don't whistle like the old hearing aids. He loves hearing so much better."
Mr and Mrs Connors, NSW